Through usability testing you'll be able to:

• Determine responses to your website or digital product
• Outline its strengths and weaknesses
• Validate terminology, structure, user flow and content
• Discover whether user requirements are being met

We'll plan and conduct every aspect of the test, then provide findings and specific recommendations for moving forward.

What We Do

We'll work with you to determine your specific testing needs. Generally, we:

• Determine test objectives
• Create a test plan and test materials
• Develop a recruitment screener
• Coordinate recruitment
• Execute the test
• Analyze the test results
• Prepare a findings report

What You Get

Deliverables will depend on the formality of the testing, but generally include a report and accompanying test artifacts, such as:

• A test plan and script
• A recruitment screener
• A summary report
• Screen recordings of each participant

When To Do It

Usability testing is beneficial at every stage of the project lifecycle. We can test finished products, HTML prototypes, graphic design treatments or paper prototypes.

How Long It Takes

Usability testing usually takes from 3 to 6 weeks, depending on recruitment criteria and the formality of the test.