User Research & Consultation
There are many ways to talk to your users. Together we’ll determine what’s best for your project.
- User interviews
- User surveys
- Focus groups
- Usability testing
What You Get
Deliverables vary according to methodology, but generally include:
- Consultation scripts
- Notes or transcripts of the consultation
- A summary of findings
- Our recommendations
When To Do It
Users should be a key part of your process. It makes sense to consult them throughout the project lifecycle to help you establish direction, test designs, identify issues, and guide decision-making. Armed with their input, you’ll be able to align your business goals with your users’ goals, ensuring a successful digital product.
As you move into the later phases of your project, we recommend usability testing.
How Long It Takes
User research and consultation can take 1 to 2 weeks, depending on the project. We’ll work with you to determine which methods best meet your needs.