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A big thank you to everyone who came by our table to say hello. Hopefully you had a chance to speak with Sarah English or Shannah Segal about the user experience challenges you’re faced with, or usability of your website or app. If you didn’t, feel free to pose questions to our team via Twitter, Linked-In or Facebook. Or you could give us an old-fashioned phone call – so retro, we know. We’re a long time

We’re excited to be sponsoring MESH for the fifth year in a row! We love MESH because it brings together great people and all things digital.   The speaker line-up is stellar this year.  Instead of having one or two keynotes (like a typical conference) there are four “Keynote Conversations”. Ryan Carson kicks things off talking about ‘The Evolution of Education..and what that means”.   It will be interesting to learn

Most of the time, Usability Matters is part of a client’s multi-vendor ecology. It is great to be one of several specialists working on particular aspects of a digital product. However, sometimes, this means that the client is left to balance conflicting advice from several trusted sources. This was the case recently on a project with a major health-focussed non-profit. The project owner was forced to balance input f

Slo-Mo No-Shows and Other Considerations Need to conduct focus groups with participants who live across a broad geographic area? We have some advice for you. We recently completed a strategic plan for a client with a customer base across Canada. We learned in our stakeholder interviews that they had no real data on who was using their websites, or why. They had guesses. When we asked them what they’d like to ask thei

Last week’s knowledge sharing topic was ‘Agile’ and Meredith lead the discussion with a short overview of a recent tutorial she attended by the folks at Autodesk: Agile UX: A one-day tutorial preview in Toronto, Canada. The tutorial focused on giving attendees the tools they need to engage in User-Centered Design within an agile team. Topics included planning design on agile teams as well as agile adaptations to usab

Okay – we’ve actually been back from the IA Summit in Phoenix for a while but still wanted to share a few thoughts about some of the presentations. As I predicted, Todd Toler’s presentation Think Like an Instructional Designer (slides) was chock full of strategic and tactical stuff IA/UX folks can use in their practice immediately. As a PhD student, I was happy that he shared the epistemological foundations for the t

Just about half of the Usability Matters team will be attending IA Summit 2010 later this week. Many of us have been attending for several years and I always come away validated, inspired and enlightened – can’t ask for much more from a conference. My problem is picking only one session to attend for each timeslot – there are so many interesting presentations and really stimulating discussions often emerge from them.

We have awarded a $200 Apple Store Gift Card to @lyndaangela for her following entry in our IDEA09 Twaiku Challenge: share meaning of touque in social experience find new idea Thank you to all who participated!

September 15 & 16, 2009 MaRS Centre, South Tower 101 College Street, Suite 100 Toronto, ON Canada M5G 1L7 We are proud to be Gold Level Sponsors of this exciting event! This year, the Information Architecture Institute is holding their annual event in our city and Usability Matters is thrilled to be a part of the two-day conference. Come join us and other industry professionals for an opportunity to share and lea