In 2002, Usability Matters was established as the first User Experience firm in Canada.
Today, we enjoy an unrivaled reputation for insightful and considered design. Our clients respect us for our expertise, dedication, our committed and collaborative team, and the ability to deliver on our promises.
We’re People Too
We want the digital systems we interact with every day to be intuitive, pleasurable and blend seamlessly into our lives. Whether it’s finding a store, booking a flight or buying a coffee, technology should be there to serve our needs, without getting in the way.
Inspired by Research
Exhaustive research is the bedrock of everything we do. The goal is to attain exceptional insight at every level – desired outcomes, measures of success, industry standards, and most importantly, the needs of real users.
Great digital experiences don’t happen by accident.
Form Follows from Function
Good design is holistic. It not only satisfies the need for logic and consistency, but delivers a rewarding and sometimes inspiring experience.
At Usability Matters, visual design is an integral part of our process, because no matter how usable something is, it also has to spark the desire to use.